Imagine if you could request a quote for a product that is no longer supported and automatically receive a quote for a replacement product. Similarly, what if you requested a renewal quote and received the quote with the recommendations for product refresh?
The Yagna XSUS Cloud is a cross-sell, upsell lead generation and management platform that caters to multi-tiered channels. It utilizes installed base data and quotes to identify untapped opportunities for upselling and cross-selling. It also automates creating and delivering actionable quotes to you and the end customers.
Challenge
As the new customer acquisition cost continues to rise, businesses spend five to twenty-five times more on a new customer than they would spend on generating revenue from an existing customer. Therefore, it becomes essential for you to also focus on increasing average revenue per account by upselling and cross-selling to the current customer base.
However, many businesses need help implementing upselling and cross-selling effectively to existing customers despite having it on their wish lists. Their struggle stems from needing more installed base data analytics and tools to identify upsell and cross-sell opportunities within any customer account quickly. Also, measuring the effectiveness of these opportunities once sent to the channel is often challenging due to the need for end-to-end Visibility and tracking.
Yagna Solution
Yagna XSUS Cloud, part of the Yagna Channel Ecosystem Platform, automates the Upsell/Cross-sell opportunities generation.
Yagna XSUS Cloud ingests your installed base data via APIs or CSVs and utilizing the powerful AI/ML technologies, generates new cross-sell and upsell opportunities. It can find white-space opportunities, product-refresh opportunities and even can identify identifies dormant customers for you. It can cross-marry product data to generate new business through net-new logos or can help you migrate perpetual licenses to subscriptions.
Features
- Product Refreshes
- Net-New Logos
- White-space products
- Customer Behavioural Analytics
- Product Recommendations
- Flexible Lead Journeys (Workflows)
- Notifications, Reminders for sent Leads
- Integrate with CRM for single pane view of leads
Benefits
- Increased incremental and recurring revenue
- Improved profitability
- Greater sales efficiency
- Lower customer acquisition costs
- Gain Competitive advantage
- Higher lifetime customer value
Whether you’re interested in our products or services, have feedback, or just want to say hello, please don’t hesitate to send us a message. Our team of experts is ready to help you with anything you need.